NEWS

Instagram and Facebook cross messaging is coming to an end

by | Dec 5, 2023


Instagram logo with geometric design background
Illustration by Alex Castro / The Verge

From mid-December, Instagram and Facebook’s messaging services will no longer be cross-compatible, according to a pair of Meta support pages quietly updated. Once the feature is discontinued, you won’t be able to start new cross-platform chats, and existing conversations between services will go into read-only mode. It’s unclear exactly when the pages were updated, but the Instagram version carried the notice as of at least November 21st.

A Meta spokesperson confirmed the change in a statement given to The Verge. “A few years ago, we introduced a new Messenger experience in Instagram DMs which enabled people to message and call a FB account (Messenger) from an Instagram account and vice versa,” spokesperson Alex Dziedzan said. “Starting…

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